Privacy policy

This privacy policy applies to the Site and all products and services offered by House Of Sangai.

Personal identification information

We may collect the following information from users:

• First and last name 
• Date of birth
• Contact number and email address
• Shipping and billing address including pin code
• Information related to surveys and/or offers

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site, such information may include the type of browser you use, the type of device, the IP address of your device, the operating system of your device, the pages you visit/access, the items you view, the items you add to cart, the items you add to the wish list and the Internet service providers’ utilized and other similar information.

How we use collected information

House Of Sangai collects and uses Users personal information to improve our services, to personalise your experience, to improve our site, to process transactions and to communicate with you

• To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

• To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• To improve our Site

We continually strive to improve our website offerings based on the information and feedback we receive from you.

• To process transactions

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. To send Users information they agreed to receive about topics we think will be of interest to them.

• To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include and unsubscribe link at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a secured communication channel and is encrypted and protected with digital signatures.

Disclosure of user data

We do not sell, trade, or rent Users personal identification information to others. However, we may employ third party service providers to help us operate our business, facilitate our services, perform website related services, administer activities on our behalf. We may share your information with these third parties to perform the tasks assigned to them on our behalf such as website hosting, email services, marketing, sponsoring of sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. However, they are obligated not to disclose or use the information for any other purpose.

Changes to this privacy policy

House Of Sangai may update this privacy policy at any time to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and if you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us 

If you have any questions or suggestions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: wecare@houseofsangai.com